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In-depth Web Hosting Directory - Web Hosting Reviews and Consumers Guide

Customer Web Hosting Reviews

From here you can view multiple comments/feedback from current and former customers of each and every web hosting company within our database. Make your decision based on real feedback left by the customers themselves including the good, the bad and the ugly. We want you to make the best decision from our expert research and the experiences of others.

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Host Gator User Reviews

Overall Score Host Gator Customer Reviews

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On the right, you will find the overall score for each hosting company detailed for each category, plus the overall score achieved for the calculated average of all the individual ratings. Please scroll down to read the several detailed reviews, you can sort them by rating or by date. You are welcome to provide your own vote!

Price Value 7.67Reliability 8.56Customer Service 8.78Technical Support 8.56Support Speed 8.11Easy-of-Use 8.11Up-Time 8.22Features 7.78Performance 7.89User Feedback 7.44
my score: 81.11

Detailled Host Gator Customer Reviews

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Customer Reviews 1 to 10 out of 16

average hosting provider

They were everything its competitors are with some different structured architecture. The interface didn't really excite me. They offer enough to keep an IT department busy, but the look and feel is a bit awkward.This web hoster had a lot of features but no particular specialization that marked it as distinct from other web hosting companies. If the applications became focused on a certain specialty I might become more enthusiastic about being a Hostgator evangelist.
user 04/18/09

Price Value 8Reliability 7Customer Service 8Technical Support 7Support Speed 6Easy-of-Use 7Up-Time 8Features 5Performance 5User Feedback 5
my score: 66

New major player

Our transition from a dinosaur web hosting company to a major player in the web hosting space like Hostgator was eye opening. The ease of use was amazing. All our web administrators and project leads were excited to get involved using the newly available administrative tools, traffic tips, the premium services and the seemingly unending options for website composition and data management techniques.
Anonymous 03/12/09

Price Value 0Reliability 0Customer Service 0Technical Support 0Support Speed 0Easy-of-Use 0Up-Time 0Features 0Performance 0User Feedback 0
my score: n/a

I found your review handy

Very cool hosting service
NeazMH 02/05/09

Price Value 7Reliability 9Customer Service 9Technical Support 9Support Speed 9Easy-of-Use 9Up-Time 8Features 9Performance 9User Feedback 6
my score: 84

Not half bad!

This web host had good customer service and a lively template of site offerings. Their witty names for the alligator hosting packages were fun. But the look and feel of the inside was a bit startling and not quite the interface ease of use I were used to. Creating the web project was stalled a little bit by some hiccups in the new administration panel. They have bee a log discussed hosting option for me and frankly I expected more. But for adequate hosting, memory usage, and reliability it seems fine.
madison 01/27/09

Price Value 9Reliability 7Customer Service 10Technical Support 10Support Speed 7Easy-of-Use 6Up-Time 6Features 5Performance 6User Feedback 6
my score: 72

[no title]

The money back guarantee might be the best way to try this web hosting company out. The zero tolerance for spam only stretches as afar as the software can detect it. Legal adult content is an option that some entrepreneur users might value. Uptime guarantees are also as good as their servers can deliver. Hosting looks really good with all these guarantees, if you can get them to redeem their promises.
ok 01/09/09

Price Value 0Reliability 0Customer Service 0Technical Support 0Support Speed 0Easy-of-Use 0Up-Time 0Features 0Performance 0User Feedback 0
my score: n/a

Outstanding !

Tehy have one of the best names in the web hosting business and it's easy to see why. Their service plans and hosting packages are very clear cut and easy to understand. Their prices re very competitive. Migrating to a larger package when the enterprise grows is one of the wisest ways to enlarge a company's account while allowing them to grow in bandwidth and memory usage and email accounts as they grow. They were a great solution for me and I can heartily recommend them as web hosts.
Rogers Alyssa 12/12/08

Price Value 10Reliability 10Customer Service 10Technical Support 10Support Speed 10Easy-of-Use 10Up-Time 10Features 10Performance 10User Feedback 10
my score: 100

Fundamentals seem quite good

many, many times did we hear a positive recommendation regarding this online hosting company. Historically, the strength of these recommendations come from pricing or quick service. Hostgator delivered both as well as offer a frontier for web development for a web space, instead of a tail off where that hosting company met its limitations for programming, memory, and robustness.
Anonymous 11/16/08

Price Value 9Reliability 10Customer Service 9Technical Support 9Support Speed 9Easy-of-Use 9Up-Time 9Features 10Performance 10User Feedback 10
my score: 94

Money Back Guarantee

45 Day Money Back Guarantee means you still have to redo site administration twice if the Hostgator systems don‘t get you where you live.
Anonymous 11/02/08

Price Value 0Reliability 0Customer Service 0Technical Support 0Support Speed 0Easy-of-Use 0Up-Time 0Features 0Performance 0User Feedback 0
my score: n/a

Hostgator versus Godaddy

One domain for the $4.95 hatchling package? Godaddy budget hosting is $3.99 a month with tired sub domains and other domain pointers allowed.
Taylor B 10/30/08

Price Value 5Reliability 0Customer Service 0Technical Support 0Support Speed 0Easy-of-Use 0Up-Time 0Features 5Performance 0User Feedback 5
my score: n/a

[no title]

These offerings really put a hosting tool like Enom hosting in the shade.
Andrew 10/16/08

Price Value 0Reliability 0Customer Service 0Technical Support 0Support Speed 0Easy-of-Use 0Up-Time 0Features 0Performance 0User Feedback 0
my score: n/a
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